Troubleshooting

The script recorded over the tested web page is not played back correctly. What is wrong?
User case The Action Recording feature can be used to quickly create test cases by simply reproducing the actions the test should take. However, there ...
Wed, 24 Sep, 2014 at 4:23 PM
How to make TA 8.1 and below work with Chrome version 42 and above
According to Google, they will disable the NPAPI by default starting in Chrome 42 scheduled to be released April 2015 (Reference). The NPAPI is used for...
Thu, 7 May, 2015 at 12:01 PM
High-light rectangle display incorrect position when detecting existing control. How to debug it?
User case: In browsers platform, when you open existing interface entity and try to high-light captured control however, high-light rectangle is wrong p...
Fri, 26 Jun, 2015 at 1:54 AM
How To Troubleshoot No Matching UI Error
This topic describes No matching UI error that you might encounter during automation, its common causes and possible solutions....
Wed, 14 Sep, 2016 at 4:12 PM
Cannot login TestArchitect
Use Cases Sometimes, you cannot login TestArchitect. It hangs after you click on Login button on Login Dialog. This issue may happen when your project is r...
Mon, 18 Sep, 2017 at 3:19 PM